Privacy Policy

This privacy policy (“Privacy Policy”) sets out how Mattawan Family Dentistry uses and protects any information that you provide when you use our website. We are committed to ensuring that your privacy is protected. You can be assured that information you provide on this website will only be used in accordance with this Privacy Policy. This Privacy Policy may change from time to time by updating this website. You should check this website regularly to ensure that you are happy with any changes. This Privacy Policy is effective as of January 15, 2025.

What Personal Information Do We Gather About You?

We may collect the following information:

Contact Information: Name, email address, phone number, and home address. This information is collected when you sign up for our newsletter, promotions, or use our online appointment scheduling service.
Health-Related Information: Information related to your health history, insurance information, and appointment details. This is gathered when you schedule an appointment or request services.
Public Information: Comments, reviews, and questions that you publicly post.
Demographic Information: Postal code, preferences, and interests.
Technical Information: IP address, device/browser information, GPS location, and usage data collected through cookies or similar technologies.

How Do We Use Your Information?

We use the information collected for the following purposes:

To keep internal records for reporting and analysis.
To schedule and confirm appointments, provide relevant content, and administer promotional offers.
To respond to requests or questions submitted via our website or social media.
To improve our website, products, and services.
To protect the website, patients, and our assets through security measures.
To maintain communication with you regarding products or services you have requested.
To send non-transactional emails for marketing purposes, including special offers, treatment reminders, and patient surveys.

Email Communications, Special Offers, and Promotions

We will only send email communications that are relevant and useful to you. When you provide your email, you may be placed on our list to receive promotional emails. You can opt-out of these emails at any time by following the unsubscribe instructions included in each email.

Please note that email communications are not secure, and while we make every effort to protect your privacy, there is a risk that information could be exposed during transmission.

How to Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: contact@mattawan.dentist

Security

We are committed to safeguarding your personal information. We have implemented physical, electronic, and managerial procedures to secure the information we collect online and prevent unauthorized access or disclosure.

How Do We Collect Information About You?

Automatically through tracking tools such as cookies or web beacons.
Through interactions with our website, including scheduling appointments, signing up for promotions, or contacting us for services.
Through third-party partners (e.g., payment processors, email services) who may share your information with us.
Information voluntarily provided by you through social media platforms.

Cookies and Tracking Technologies

A cookie is a small file placed on your device to help us analyze web traffic and personalize your experience. By using our website, you agree to the use of cookies. If you prefer, you can disable cookies through your browser settings, but this may limit some features of the site.

We may also use third-party services, such as Google, to serve ads based on your past website visits. You can opt-out of personalized advertising by visiting Google’s Ads Settings.

Links to Other Websites

Our website may contain links to other websites. Once you leave our site, we cannot be responsible for the privacy practices of those websites. We encourage you to review their privacy policies before submitting any personal data.

How Do Third Parties Collect and Use Your Information?

Third-party vendors, such as Google and social media platforms, may use cookies and other technologies to collect data from our website. This information is used to provide measurement services and serve targeted ads based on your past activity. You can opt-out of some targeted advertising by using the tools provided by these third-party services.

Data Retention Policy

We retain personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by law. When personal data is no longer needed, we will securely delete or anonymize it.

Data Breach Notification

In the event of a data breach, we will notify affected individuals as required by applicable laws and take appropriate measures to minimize harm.

Your Rights and Choices

Access and Deletion: You have the right to access, update, or request the deletion of your personal information. Please contact us for assistance.
Opt-Out: You may opt-out of email communications or targeted advertising at any time.
Cookies: You can control cookies by adjusting your browser settings.
Children’s Privacy: We do not knowingly collect personal information from children under the age of 13. If you believe we have unintentionally collected such information, please contact us.

Third-Party Services

We use third-party services for payment processing, online scheduling, and email communications. These third parties are contractually obligated to handle your information in a secure manner, in compliance with this Privacy Policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. All updates will be posted on this page with the updated "Effective Date." Please review this policy regularly to stay informed about how we are protecting your information.